Kesler, J
SUGAR GROVE, NC | 2018 GMC TerrainOctober 20, 2026
I took the 2018 Terrain in for balance of (4) tires and alignment as the car was pulling to the left. I was told that the tires were bad and rear brakes needed to be replaced. Price for tires was $880.00 and the brakes the same. I was told there was coming a price if you buy 3 you get one free. After paying the $220.00 for the balance and alignment I notice that none of the tire pressure monitors worked. Three worked when I took the car in, now none work. The alignment was ok but balancing seemed better but not good, still bouncing goes on. How can I rate this $220.00 balance job anything but poor. James David Kesler
Boyst, R
CARY, NC | 2026 GMC Sierra 1500October 13, 2026
Treated me well and gave me a ride home and picked me up, which was important being that I had no other way to get to my house
Ott, J
BLOWING ROCK, NC | 2025 Chevrolet EquinoxOctober 11, 2026
The Service Advisor was friendly and knowledgeable.
Painter, R
BOONE, NC | 2026 Buick EnvisionOctober 9, 2026
Easy appointments online
Kept in touch with progress
Clean store
Friendly customer e
Xiong, J
BOONE, NC | 2025 Chevrolet SuburbanOctober 2, 2026
Dakota and Spenser did a great job in taking care of my tires.
Mays, A
BOONE, NC | 2024 Chevrolet MalibuOctober 2, 2026
Poor
Stout, N
BOONE, NC | 2024 Chevrolet ColoradoOctober 1, 2026
Friendly, quick service with zero wait time.
Hampton, B
WILMINGTON, NC | 2021 GMC 1500 SierraSeptember 30, 2026
Professional staff and timely service.
Keller, B
BANNER ELK, NC | 2024 Chevrolet Silverado 2500 HDSeptember 26, 2026
I have had my vehicle here at least 4 times for repairs. Every time I have picked the vehicle up, a warning light or CEL returned within 20 miles of driving or immediately upon pickup. I have asked for quotes on services which I have never received. Objectively, the worst dealership service experience I have had. I’ve are no longer considering the purchase of any GM vehicles due to this being our servicing dealer.
Hamby, N
NORTH WILKESBORO, NC | 2023 Chevrolet TahoeSeptember 15, 2026
Prompt service